Assess current maturity
Use a reactive-to-ready model to identify where asset records, work intake, compliance evidence, planning, and field execution depend too much on spreadsheets, inboxes, and staff memory.
September 16, 2026 webinar and playbook
Utility Operations Playbook
A panel-style webinar for municipal utility teams that want to move from reactive work to a focused, practical Phase One EAM rollout. Register to reserve a seat and receive the playbook when it is released.
Built for the first rollout conversation.
The webinar is designed to help engineering, operations, and utility leadership teams identify the first workflow that should become more visible, repeatable, and field-ready.
Prioritize the first workflow
Compare concrete starting points such as backflow compliance, corrective work, recurring maintenance, and field inspections before deciding what belongs in Phase One.
Define a practical Phase One
Leave with a simple scoping frame for users, assets, locations, work types, core data, dashboards, and explicit exclusions for later phases.
What the playbook covers.
The playbook turns the webinar discussion into a working guide: score the current operating model, choose a high-value starting point, and translate the discussion into implementation scope.
- Reactive-to-ready maturity model A simple curve for naming where operations sit today and what must change first.
- Utility operations scorecard Discussion prompts across asset visibility, location readiness, compliance, work order discipline, scheduling, field execution, materials, reporting, and knowledge resilience.
- Phase One scope worksheet A one-page output for target workflow, users, records, modules, data needs, dashboards, exclusions, and success measures.
Why backflow is a strong Phase One example.
Backflow has clear due dates, evidence requirements, public health stakes, and natural follow-up work. That makes it a useful entry point for utilities that need a concrete first workflow instead of a broad platform rollout.
Records
Devices, properties, testers, certifications, due dates, and compliance status.
Work
Failed tests, repairs, retests, inspections, and enforcement follow-up.
Visibility
Due, overdue, failed, approved, outstanding, and ready-for-review signals.
The discussion stays practical.
The goal is not to sell every module. The goal is to help each utility identify the smallest connected operating scope that creates usable records, repeatable work, and reliable reporting.
| Reactive signal | Webinar discussion | AssetCore path |
|---|---|---|
| Asset and location context is hard to trust | What minimum records need to be reliable before work can improve? | Asset and location registry, hierarchy, history, attachments, and data quality. |
| Work is created through too many channels | Where should intake, triage, priority, and follow-up become consistent first? | Service requests, work order lifecycle, job plans, checklists, and dispatch readiness. |
| Field teams rely on memory and calls | What does the crew need in hand to execute the target workflow cleanly? | Mobile work packages, reference documents, recent history, evidence capture, and close-out. |
| Compliance evidence is scattered | Which program has the clearest due dates, evidence, and risk? | Backflow device registry, tester workflows, submissions, approvals, tracking, and notices. |
Register and request the playbook.
The webinar is scheduled for September 16, 2026 at 11:00 AM PT. Register through Microsoft Teams to receive the confirmation and joining details by email.
Who should attend
Utility executives, operations leaders, asset managers, compliance teams, planners, and field
supervisors.
What to bring
A workflow that feels too reactive today and a rough sense of the records, crews, and reporting
involved.
What you receive
The Utility Operations Playbook and scorecard for shaping a Phase One rollout conversation.
Reserve your seat
Registration is handled securely by Microsoft Teams. You will enter your attendee details on the official AssetCore event page.
After registering, Microsoft Teams will email your confirmation and joining details.