One operational record from the field to the boardroom

AssetCore is a SaaS EAM platform built for small and mid-size municipal utilities. It connects assets, locations, maps, work orders, crews, inventory, and compliance in one system so operational work gets done, tracked, and reported.

AssetCore platform connecting utility operations, field work, and executive visibility
Platform foundation

Every client builds on the same foundation.

The core platform and optional add-ons share the same cloud, mobile, map, security, integration, and audit foundation, so teams can start with the right scope and scale without rebuilding.

Any order, any workflow.Configured to how you already work.
Map-centric.Your assets and your map, always in sync.
Any device.Crews close work in the field, even offline.
AI built in, not bolted on.Ready when you need it.
Core platform

Standard capabilities utility operations runs on.

Included in every AssetCore subscription, these areas share one operating record. Assets, locations, work, crews, evidence, and history stay connected instead of slipping through handoffs, spreadsheets, and siloed tools.

Illustration of asset, location, and GIS map records connected in AssetCore
Assets, locations, GIS

Every asset, location, and map layer in one system of record.

AssetCore keeps your asset registry and location hierarchy in one place, tied to the map. Asset history builds automatically as crews and office staff work from the same record.

Registry and hierarchy Manage asset classifications, asset types, meters, location hierarchy, system context, and revision history.
Map-native operations Work from live asset and location layers, keep ArcGIS Online aligned, and act from the map when work needs to start.
Lifecycle context Use condition, risk, cost, and work history to support replacement, rehab, and capital planning decisions.
Illustration of schedule and dispatch coordination for field crews
Scheduling + dispatch

Know which crew is on which work order before the shift starts.

Turn planned work into a dispatcher-ready schedule with calendars, shifts, crews, and a clear view of what is moving across the day.

Dispatch board Turn ready work into crew assignments from one view of scheduled and unscheduled work.
Calendars and shifts Plan around work calendars, shift definitions, crews, and teams before the day starts.
Live team view See work across the whole team so supervisors know where pressure is building.
Illustration of inspection and maintenance work connected to asset records
Inspections + maintenance plans

Preventive maintenance that runs on schedule, not on memory.

Define a job plan once, then let AssetCore generate the work when it is due. PM plans, routes, and inspection checklists turn institutional knowledge into a repeatable program.

Job plans and task library Build reusable job plans, tasks, and checklists that standardize recurring maintenance.
PM schedules and routes Drive due-date tracking, route-based maintenance, and selected-asset PM across many assets.
Inspection and condition inputs Pre-populate inspection rounds from job plans and let condition signals trigger maintenance.
Illustration of work orders and field operations managed from mobile devices
Work orders + job costing

Work orders that close in the field, not at a desk the next morning.

Create, plan, assign, execute, and close work from any device. Crews capture photos, notes, time, and materials at the job site, even without signal.

Planning with context Create, template, plan, and structure work orders with full asset, location, labor, and parts context.
Mobile field packages Give crews offline-capable work packages for areas with no cell coverage, with photos and notes tied to the record.
Costs and actuals Capture estimated cost, labor, material, total cost, approvals, and actuals review as part of the workflow.
Illustration of compliance records, certifications, and audit evidence
Compliance + certifications

Proof you can hand to a regulator, an auditor, or the council.

Track regulatory tasks, certifications, credentials, signatures, safety plans, and audit evidence in the same operational record as the work.

Regulatory tasks Translate regulatory requirements into recurring compliance tasks with dates, evidence, and ownership.
Certifications and credentials Track asset certifications, crew credentials, qualification status, safety plans, and required sign-off.
Audit trail Preserve electronic signatures, status changes, approvals, documentation, and completed work history across the system.
Optional add-ons

Add depth where your operation needs it.

Start with what you need today, then turn on more depth as the operation grows. Backflow and Public Requests can run inside AssetCore or stand on their own when a focused program needs to start fast.

Inventory and Procurement

Optional module

Track parts, balances, movement, requisitions, purchase orders, receiving, vendors, and valuation while keeping the storeroom connected to field work.

Warehouse Management

Optional module

Add multi-storeroom structure, cycle counts, receiving inspection, site-level policies, and bills of material for larger or multi-site stock operations.

Capital Planning

Optional module

Connect asset condition to portfolios, programs, projects, stage gates, change orders, and cost control so capital plans are funded with defensible evidence.

Public / Customer Requests

Optional add-on portal

Give residents and customers a simple intake path, then triage, approve, and convert requests into work orders with visibility from first report to close-out.

Backflow Compliance and Portal

Standalone module

Run device and property registry, tester submissions, intake review, compliance decisions, billing, jurisdiction packs, maps, and dashboards in a dedicated portal.

Legacy options leave gaps

Common tools do not cover the whole utility workflow.

For utilities that have outgrown spreadsheets and cannot justify enterprise-tier overhead.

12/12 first-party

Assets, GIS, work, crews, inventory, compliance, requests, and integrations stay connected.

Capability Spreadsheets + side trackers Manual files Generic CMMS Maintenance-first Legacy EAM platforms Enterprise suites AssetCore Utility-native
Asset registry + hierarchy AM, LM Lists Partial Strong Native
GIS maps connected to work GIS, LM Separate Add-on Project Native
Work orders with SLAs WM Manual Strong Strong Native
PM plans, routes + inspections PM, MOB Manual Strong Strong Native
Mobile/offline field closeout MOB Paper Partial Partial Native
Dispatch, shifts + crews WM, MOB Email Partial Project Native
Labor, materials + cost actuals WM, INV Manual Partial Strong Native
Compliance evidence + audit trail SAF, BF Folders Partial Project Native
Inventory, trucks + barcode INV Manual Add-on Strong Native module
Capital planning + lifecycle cost CP Separate Limited Strong Native module
Public requests + backflow SR, BF Separate Custom Project Native module
APIs, imports + data quality INT CSV Partial Strong Native
Native Built in Native module Optional add-on Strong Good fit Partial Some coverage Add-on Project Manual Separate process
Next step

Tailored to your needs.

Bring the asset volume, maintenance pressure, inspection workload, and reporting questions your utility already has. The conversation can focus on the work your teams are trying to improve now.

AssetCore office workspace with utility operations teams coordinating planning and field work.